Answered By: Teresa Berry
Last Updated: Jan 11, 2017     Views: 253

PC Users: Navigate to the EndNote folder you downloaded from the OIT software site. Right-click on the EndNoteX7Windows zipped file, and choose "Extract All Files." After the files have been extracted, you can proceed with the installation. See the EndNote guide for more information.

Mac Users: Try removing the program and reinstalling.

For additional help: