I am seeing a redirecting error in Firefox. What can I do?
Answer
When using Firefox off-campus, you may come across this error:
The page isn’t redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
This is related to a cookie configuration. If you update to Firefox 96.0.1 or beyond, your defaults should be set correctly. However, if you are still seeing the error, you can manually check your settings:
- Open Firefox
- In your address bar, type in about:config and hit enter
- Select Show All
- Scroll down to network.cookie.sameSite.schemeful
- Toggle this option to False
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