Q. I am experiencing problems downloading PDFs from Springer while on Chrome. What should I do?

Answer

Some patrons have noted issues downloading PDFs from Springer while using Chrome. Here are some recommendations:

  1. Change Chrome settings:
  • Open Settings in Chrome (three vertical dots in the upper right corner)
  • Go to Privacy and Security on the left
  • Click Site Settings (fourth item in list)
  • Scroll down (Additional content settings) and click on PDF documents.
  • Turn on Download PDF files instead of automatically opening them in chrome
  1. Or, if using Chrome without changing settings:
  • Open the article
  • right-click on the Download PDF button.
  • Save link as… This will download the file to your computer/laptop and when you open it up it will be available to view in its entirety.
  1. Or, download and save the PDF file (as in 2 above) and then open it using a PDF reader such as Adobe.
  1. Or, try an alternative web browser such as Firefox/Safari/IE or Microsoft Edge.

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  • Last Updated Nov 10, 2020
  • Views 5
  • Answered By Elyssa Gould

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